ANA CROWNE PLAZA KOBE

Broadband

All 593 rooms are equipped with free high-speed Internet.
No extra charge for using Internet.

*All computers with a LAN connection are eligible for our broadband service.

Computer connection to the internet

1：Connecting to networks

Connect your LAN cable to LAN jack in your room to be connected to the Internet. However in some rare cases, your computer may not allow to access to the Internet. Please check Restrictions below.

2：Restrictions

If the IP Address is already set and the default Gateway is not set, your computer may not be able to access to the Internet.
If the IP address is set and the domain name server (DNS) is not set, your computer may not be able to access the Internet.
In some cases, when security software is activated, it may cause the internet to cease operation.

(*It is possible to deactivate or change settings to access the Internet. However, we do not take responsibility for changes on your computer. VPN connections may have restrictions based on a user's server condition. When the Proxy Server is set on your computer, web pages may not show on the screen.)